Haywood Pediatrics wants to provide our families with some COVID-19 updates. First and foremost our goal is to keep everyone (our staff and patients) as safe as possible, therefore, we are changing some of our office staffing and procedures in response to updated guidance from the NCDHHS and the CDC. This is a fluid situation and as such information is subject to change.

SICK APPOINTMENTS - When arriving to both the Clyde Upper and Lower offices, please call into the office with the extension given to you when scheduling your appointment. The phones numbers are also on signs outside each office.

Weekend/Holidays – SATURDAY ONLY @ CLYDE Office / CLOSED ON SUNDAYs currently! - Please arrive between 10-11 am. Stay in your car! When you arrive please call from the parking lot 828-452-2211 ext 1123. Currently we are not open on Sunday for sick clinic. Weekend and Holiday hours are reserved for established Haywood Pediatrics patients or children without a local medical home. If you are interested in learning more about making Haywood Pediatrics your child's medical home, please give us a call.

Well visits may enter the building to check-in at the front desk. However, if you are scheduled for a well visit and you have symptoms of a fever, cough, sore throat, runny nose or allergy symptoms you will need to call in and reschedule your appointment. We will not be able to complete your well visit with these symptoms.

Office policies:

• Everyone 5 years and above is recommended to wear a mask while visiting our office if you have symptoms of illness or have been exposed to illness.  If you need a mask, we will be glad to provide you one. We have phone numbers posted outside of both our offices.
• NO WALKINS ALLOWED! You will need to call our office for an appointment.
• Do your check-in online through either text or email! This is one of the most important things you can do for us!

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TELEHEALTH AVAILABLE

We have telehealth options available for current patients that have been seen in the past 12 months.
Telehealth allows you to connect with one of our doctors from your home by video chat. You can use your smart phone, tablet, or computer to communicate via two-way video chat with your doctor. In some cases we can do phone visits with providers if you do not have internet or a smart phone. Most virtual visits will require surveys to be completed prior to the appointment. These surveys can be completed via our patient portal. If you are not set up with our Patient Portal, please call the office for more information.
Telemedicine visits are during normal offices hours and may be used for/but not limited to:
* Mental Health *Rashes (diaper rash, acne, eczema) *Asthma Continued Care (NOT for current flares for coughing or wheezing)*Constipation *Pink eye *Allergies *Diarrhea *Menstrual concerns *Obesity Treatment & Prevention *Certain ear problems, *Lactation*
If you are interested in this option for your child's care, please discuss that with our triage team when you call and they will help you connect with the doctor or decide if an in-office visit is a better option. We are happy to file insurance claims for you, provided we are a participating provider in your plan. If your insurance does not cover this service or you are self pay, there is a flat fee of $50.